By Tom McNall
Last month, we talked about when mediums didn’t mix and how to “wrap it up” for protection. This time, let’s delve a little further into the Wetness Protection Act that all in the natural-stone restoration business should be making as standard in the industry to protect themselves and their customers.
By Tom McNall
No, we’re not talking about spirits, or those who try to contact them. Instead, it’s the material used by an artist (or in this case, an architect) in the creation of a work.
By TomMcNall
Yes, that is the question.
By Tom McNall
Some in the natural-stone industry view restoration and maintenance as a janitorial job handled by unschooled individuals with low skills. Others view it as a professional service needing respect.
By Tom McNall
I hear it everyday: “Do you polish granite? Can you fix my countertop? And how much will it cost?”
And, invariably, the answers are, “Yes. Yes. And …”
By Tom McNall
Murphy’s Law states that if anything can go wrong, it will. Sometimes, though, it takes a while to happen.
By Tom McNall
The secret to success without hard work is … well, still a secret. But here are a couple of tips to make pricing your restoration jobs a little easier.
By Tom McNall
And so it begins – the e-mails, the advertisements, the flyers and the buzz among friends over coffee and the Internet. It’s trade-show time.
By Tom McNall
We’ve all seen the scenario: A general contractor tells you that he has 50 units for you to work on, so you should be able to lower your price. What you lose in mark-up, he say, you make up for on volume. Or, he has plenty of friends; if you give him a deal today, he’ll tell all of his friends.
By Tom McNall
How many times have you heard your peers say, āIām running around like a one-armed paper hanger?ā (And, hey, how many times have you said it?)